Session Goods

We&apos;re sorry to hear an item is missing from your order! If you discover that an item is missing upon delivery, please get in touch with Session Support right away.We will arrange to have the missing item sent out to you, and you will be updated with tracking information as soon as it&apos;s available.*Please Note: Session Goods does not offer refunds for missing or damaged items. Our policy is a product or order replacement for your missing item.&#xA0;

We're sorry to hear an item is missing from your order! If you discover that an item is missing upon delivery, please get in touch with Session Support right away. We will arrange to have the missing item sent out to you, and you will be updated with

What should I do if an item from my order is missing or I received an incorrect item?

Orders & Order Issues

Can I change my address after purchase?

What if something breaks In-Transit or is Missing?

How do I update my shipping or email address for my order?

What happens if I entered the wrong address and the order is being returned to the sender?

How can I cancel my order, and what if the order has already been processed?

Where are your products made?

Do you offer wholesale pricing?

Does Session Goods offer a Warranty?

Do you work with influencers or brand ambassadors?

Do you monitor or hide your reviews?

Do you offer discounts or have a promo code?

What is your phone number/Do you offer phone support?

I haven't gotten a response

Brand & General

How is the order packaged?

Do you offer free shipping?

Do you offer expedited shipping?

When will my items ship?

Where is my tracking number?

Do you accept returns?

Do you ship internationally? 🌏

Do you require a signature on your orders?

Canadian Customers & Friends 🇨🇦

Shipping & Returns

How will the order show up on my bank statement?

Why do I have multiple charges on my bank statement?

How do I use Sezzle as a payment method.

Does Sezzle charge me interest?

Why don't I see Sezzle as a payment option at checkout?

Who do I contact if I have questions about my Sezzle payments or refund?

What do I need to do if I need to update my billing or shipping address for an order?

What should I do if an item from my order is missing or I received an incorrect item?Updated 2 months ago