Session Goods

You will receive a secondary e-mail with your tracking information once the order ships from our warehouse. This will be within 3-5 business days of ordering.&#xA0;Sometimes your shipment email can get flagged as SPAM. If you cannot locate the email or you accidentally deleted or archived it, use the chat box to look up your tracking.Once they&#x2019;re out in the world, delivery times depend on the shipping method you choose:<ul><li>Free Shipping: 7-14 business days (excluding processing time, weekends, or holidays).</li><li>Expedited Shipping: 4-6 business days (excluding processing time, weekends, or holidays).</li></ul>If your expedited order takes longer than 9 days, we&#x2019;ll refund your shipping costs.If your order is lost, we&#x2019;ll start a claim with the courier and reship your item with Signature Delivery.If you have yet to receive your tracking number after 5 business days, there may be an issue and you should reach out to <a href="mailto:help@sessiongoods.com">help@sessiongoods.com</a> for help.

You will receive a secondary e-mail with your tracking information once the order ships from our warehouse. This will be within 3-5 business days of ordering. Sometimes your shipment email can get flagged as SPAM. If you cannot locate the email or yo

Where is my tracking number?

Shipping & Returns

Can I change my address after purchase?

What if something breaks In-Transit or is Missing?

How do I update my shipping or email address for my order?

What happens if I entered the wrong address and the order is being returned to the sender?

What should I do if an item from my order is missing or I received an incorrect item?

How can I cancel my order, and what if the order has already been processed?

Orders & Order Issues

Where are your products made?

Do you offer wholesale pricing?

Does Session Goods offer a Warranty?

Do you work with influencers or brand ambassadors?

Do you monitor or hide your reviews?

Do you offer discounts or have a promo code?

What is your phone number/Do you offer phone support?

I haven't gotten a response

Brand & General

How is the order packaged?

Do you offer free shipping?

Do you offer expedited shipping?

When will my items ship?

Do you accept returns?

Do you ship internationally? 🌏

Do you require a signature on your orders?

Canadian Customers & Friends 🇨🇦

How will the order show up on my bank statement?

Why do I have multiple charges on my bank statement?

How do I use Sezzle as a payment method.

Does Sezzle charge me interest?

Why don't I see Sezzle as a payment option at checkout?

Who do I contact if I have questions about my Sezzle payments or refund?

What do I need to do if I need to update my billing or shipping address for an order?

Where is my tracking number?Updated 2 months ago