Questions about the brand that don't have to do with order issues, shipping, or tracking.
The Session Goods products are designed in-house in Los Angeles, CA. We have a manufacturing partner in China and Canada. All products are labeled with their country of origin. All glass, silicone, packaging, and tubes are made in China. Our cleaning
Yes! We do offer wholesale discounts for applicable retailers. To sign up for a wholesale account, visit our Wholesale page or e-mail [email protected], and a team member will assist you.
We offer warranties against accidental damage within 60 days of purchase. To be eligible for a replacement, you must have proof of purchase within the last 60 days. To redeem reach out to [email protected] with a picture of the damaged part. A cl
We’re always looking to bring on more ambassadors and creators for the brand. To apply to join our program, visit our Affiliate Page.
For any review, three stars or under, a Session Support team member will e-mail you directly to attempt to resolve the situation. If you cannot be reached or do not respond, Session Goods will not post the review. You always have the right to request
We have a variety of discounts and promo codes. We offer incentives for first-time email signups, they vary depending on the season. If you're experiencing an issue with a discount code, don't worry we'll get you sorted. If you are military or over 5
We want to help you, and it's in everyone's best interest to get your order to you as quickly as possible! We have a phone number, yes. However, we have no way to document phone support. In addition, our support "team" is truly only one person. As mu
Coming in loud and clear!. We don't work on the weekends or 24 hours a day mainly because our customer service "team" is only one person. We want to get this resolved, but don't fret. We will be sure to reply on the next business day when Rebecca is