Shipping & Returns

Where is my order? What does the package look like? Where are you shipping from?

How is the order packaged?

Your order will be packaged discreetly in a blank brown box, or shipping envelope. The shipping label on the box might contain our brand name but there are no logos or markings that would draw attention.

Do you offer free shipping?

We offer free standard shipping on orders over $150+. Free shipping is great cause you don't have to pay for it. However, as a small business offering free shipping, it is slow. Transit times are 7 - 14 business days. If you need your order faster, w

Do you offer expedited shipping?

We do offer expedited shipping (4-6 business days) for an upcharge. Please note that the 4 - 6 business days are based on the transit, not on the order processing time. Our fulfillment center does not operate on the weekends. The average fulfillment

When will my items ship?

Orders take 3-5 business days to process before they ship. Once they’re out in the world, delivery times depend on the shipping method you choose:. If your expedited order takes longer than 9 days, we’ll refund your shipping costs. If your order is l

Where is my tracking number?

You will receive a secondary e-mail with your tracking information once the order ships from our warehouse. This will be within 3-5 business days of ordering. Sometimes your shipment email can get flagged as SPAM. If you cannot locate the email or yo

Do you accept returns?

It depends, returns must be requested within two weeks of receiving the product, and must include photos of the items you wish to return. Once a case is approved, the order must be sent back within 30 days of approval. All cases older than 30 days th

Do you ship internationally? 🌏

We're flattered you're asking!. At this time we do not offer International Shipping, the reality is we are a small operation (5 people) and shipping internationally is both very costly and time-consuming. We've chosen to restrict our offering to the

Do you require a signature on your orders?

Shipments over $300 will be shipped with signature verification to protect you from theft. Session Corp. DBA Session Goods reserves the right to add signature requirements to any order at our discretion for security reasons. You must have a valid ID

Canadian Customers & Friends 🇨🇦

We can't ship to you quite yet—but we’re working on it. Right now, we’re a small team of five, we've chosen to restrict our offering to the United States until we can guarantee we have our operations scaled to give our Canadian and International cust